Skip to Content

Important: JIMS/JEFS Downtime

Judiciary systems including JEFS, eCourt Kokua, and Document Drop-off will be unavailable due to maintenance work beginning midnight Friday, September 23, to noon, Sunday, September 25. If work is completed sooner, systems may be restored earlier. Applications, including eReminder, eJuror, and eTraffic will not be affected. Thank you for your patience and understanding.


When You Have Disputes, There are Choices!


  • Facilitator helps group identify and solve problems
  • Parties make decision
  • Informal process
  • Parties determine who participates 
  • Agenda and agreements are dependent on the parties

Facilitation is a collaborative way to manage a group discussion to help the group identify and solve problems, make decisions, and complete tasks.

Facilitation encourages a cooperative environment so that the group can fulfill its purpose as easily as possible.

Facilitation creates a climate that invites creative thinking, protects individuals from criticism, and generates ideas so the group can reach its goals.


  • Mediator helps parties explore solutions
  • Parties make decision
  • Informal process
  • Rules of evidence do not apply
  • Often faster and less expensive than litigation
  • Sessions may be confidential
  • Agreements are determined by the parties

Mediation is a process in which the parties to a dispute (and sometimes their lawyers) meet with a trained impartial person, or “mediator,” who helps them explore solutions.

The mediator meets with all sides, together and separately, and uses a variety of techniques to help the parties come to a resolution. The mediator does not decide disputes.


  • Arbitrator makes decisions
  • Less formal process than litigation 
  • Limited discovery
  • Often faster and less expensive than litigation
  • Hearings can be private
  • Decisions may be final (with limited appeal rights)

The arbitration process generally takes the place of a court trial. Instead of going before a judge, disputing parties agree that they will be bound by the decision of an impartial person, or “arbitrator.” The arbitrator listens to opposing parties in a dispute and renders a decision.

Arbitration is private, usually voluntary, and decisions are almost always binding. (Many cases filed in the Hawaii State Judiciary are included in the Court Annexed Arbitration Program [CAAP]. CAAP arbitrations are non-binding.)


Back to Top