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35. How do I submit documents to the ADLRO, and what are the hours of the ADLRO?

Posted on Jan 13, 2017 in

The ADLRO is open from 7:45 AM – 4:30 PM every Monday-Friday, with the exception of state holidays. 

Our physical and mailing address is: Administrative Driver’s License Revocation Office, 1001 Bishop Street, American Savings Bank Tower, Fifth Floor, Suite 500, Honolulu, HI 96813.

You can submit documents, make payments, request hearings and copies, ask questions, and conduct any other business in person at the ADLRO anytime during our normal business hours.  Any documents you submit in person at the ADLRO will be date/time-stamped when you submit them.

You can send documents, payments, requests for hearings and copies, and any other correspondence to the ADLRO via regular mail or express delivery, at your own expense, sent to our address above.  Any documents you send via mail or express delivery will be date/time-stamped when we actually receive them at the ADLRO during normal business hours, not when they are post-marked.  Note that there can be a number of days delay between when you mail something to the ADLRO and when we actually receive it during normal business hours, especially with mail coming from the Neighbor Islands and from certain areas of the mainland.

You can fax documentation and correspondence to the ADLRO at: 808- 534-6888.  Any documents you send via fax will be date/time-stamped when we actually receive them at the ADLRO during normal business hours, not when you transmit them or when the fax machine says we receive them.  The ADLRO date/time-stamp is the official date/time the document is received, not any date/time related to fax transmission or receipt. 

For example, you might fax a document to the ADLRO at 5:00 p.m. on Friday, 09/2/16, which is subsequently date/time-stamped by an ADLRO staff member on Monday, 09/5/16, at 8:00 a.m.  The official date/time of receipt of that document is Monday, 09/5/16, at 8:00 a.m. The ADLRO is not responsible for any technical problems with the fax machine.

Finally, you can now e-mail documentation to the ADLRO at: Respondents.ADLRO@courts.Hawai’i.gov.  This is the most convenient and reliable way for many people to submit documents to the ADLRO.