Mon to Sat – 4:00 a.m. to 12:00 midnight, Hawaii Standard Time (HST)
Sunday – noon to 12:00 midnight, Hawaii Standard Time (HST)
Read this before you try to purchase a document or a document subscription.
If you are a Judiciary Electronic Filing and Service System (JEFS) user, you do not need a subscription to get documents in your active cases. You may download or print documents without cost from your “manage cases” screen.
Not all public documents are available online through eCourt Kokua and most traffic documents are only available at the courthouse. If there is no pdf icon displayed next to the docket entry, the document is only be available at the courthouse. If there is a pdf icon displayed next to the docket entry in eCourt Kokua, this document is available online for single document purchase or via subscription. However, documents with a pdf icon may not be available the same day IMMEDIATELY after purchase due to delays in document processing.
Public documents with a pdf icon may be purchased through eCourt Kokua. Individual documents are available for $3.00 per document or 10 cents per page, whichever sum is greater.
Subscriptions are available for $125.00 per quarter or $500.00 per year. A subscription entitles the subscriber to unlimited single downloads of public documents with a pdf icon during the term of the subscription.
Do not subscribe unless you are sure you want the subscription. Your money will not be refunded.
eCourt* Kokua Recommendations
Supported operating systems:
- Windows 7 or higher
- Mac OS X or higher
- Chrome 23 or higher
- Firefox 22 or higher
- IE9 or higher
- Safari 6.2.3 or higher (OS X)
- Safari 5.1.5 or higher (Windows)
- Adobe Reader 11 or higher
- Adobe Acrobat 11 or higher
eCourt* Kokua Troubleshooting:
For corporate users who are experiencing errors when trying to access the site via the new url:
To be able to access the new site and its performance improvements you will have to request that the Company IT department resolve why you are unable to make a connection to: http://jimspss1.courts.state.hi.us:8080/eCourt/
Companies that block all but specific addresses to prevent internet surfing or block all non-standard ports (8080 is considered nonstandard) may experience an error. This is something that must be resolved with that Company’s IT department. The average home user or law office will not experience this error.
For users who are encountering problems with the CAPTCHA feature on the Disclaimer page, please refer to the operating system and brower version recommendations above.
eCourt* Kokua Helpline:
For technical assistance call (808) 538-5333 or email: email@example.com.
For other questions call (808) 539-4909 Monday through Friday, 7:45 a.m. to 4:30 p.m., except holidays, or email the question to: firstname.lastname@example.org.