The District Court’s statewide telephone payment system for traffic fines and fees was upgraded July 1. Now, users enter a citation number using the keys on a touch-tone telephone and no longer have to speak the letters and numbers of the citation into the phone.
The numbers for the pay-by-phone system remain the same: 538-5252 for Oahu and 800-679-5949 for neighbor islands and out-of-state callers.
The telephone system is just one way a person may pay a parking or traffic ticket. Non-delinquent parking and traffic citations that do not require an appearance in court may be paid via the internet at www.courts.state.hi.us, by mail or in person at any District Court.
It can take up to ten days for the court to receive the citations from the police department and several days for the Judiciary to enter the information into the system. Therefore, persons who use the telephone or Internet to pay and receive a “Citation Not Found” response may want to try again later or make payment by mail or in person instead.
Persons who wish to send a written statement or appear in court to deny or mitigate the charges, or have been given a court date, should not make payment until the court makes a final judgment. Persons who have been contacted by a collection agency because they have unpaid and delinquent traffic fines and fees must pay the collection agency directly.